CUSTOMER SUPPORT
Support
It is not all about software... it’s about services, and we try our level best to provide proper support to our customers.
+92 322 476 5528
Free demo on your own products. We usually reply in minutes.
Trusted by 15,000+ businesses · 4.9/5 rating
TALK TO US
Need help with myPOS? Call or WhatsApp us.
Our support team is a phone call or WhatsApp message away — replies usually take under 2 minutes, in English, Urdu or Arabic.
+92 322 476 5528
Call us anytime
Email
info@mypos.pk
info@mypos.pk
Support hours
Mon–Fri, 10:00 am – 18:00 pm (Pakistan Standard Time)
Mon–Fri, 10:00 am – 18:00 pm (Pakistan Standard Time)
Support tickets
Report an issue and track it with our team — Open a ticket →
Report an issue and track it with our team — Open a ticket →
Self-help
Quick answers on setup, FBR integration, pricing and backups — Read the FAQ →
Quick answers on setup, FBR integration, pricing and backups — Read the FAQ →
Remote assistance
Our technical team can diagnose issues and guide your staff without visiting your premises.
Our technical team can diagnose issues and guide your staff without visiting your premises.
SUPPORT PLANS
Choose the support that fits your business.
One-time on-call help or a full year of troubleshooting, reinstallation and free updates.
ONE-TIME VISIT
On Call
PKR3,000
Single visit / call
- For Paid Only (within year)
- Single Location
- One Time Only
- Troubleshooting
- Reinstallation
1 YEAR
Basic
PKR18,000
Per year, per location
- For Paid/Free Users
- Single Location
- 1 Year Term
- Troubleshooting
- Reinstallation
BEST VALUE
Standard
PKR24,000
Per year, per location
- For Paid/Free Users
- Single Location
- 1 Year Term
- Troubleshooting
- Reinstallation
- Free Updates
- Mobile Reporting *
* On Clients Discretion
Facing an issue right now?
Open a support ticket with the details and our team will get back to you — or WhatsApp us for the fastest response.
WHAT YOU GET
Features
Every myPOS installation we support comes with the full feature set.
Easy to configure
Touch Screen Ready
Multi Registers
Customer Debit/Credit
Backup/Restore
Bulk Upload Option
Barcode Printing
Multiple Languages
Supplier Management
Multiple Payment Option
User Access Levels
Customizable Invoice
Employee Salary
Low Stock Alerts
Product Expiry Alerts
And much more...
Need help with your myPOS system?
Call, WhatsApp or send us an enquiry — our support team will help you troubleshoot, reinstall or update your POS.
Trusted by 15,000+ businesses · 4.9/5 rating